If you cannot find an answer in our knowledge base, do not worry! We are here to help. You can easily reach us by Email or via our live chat. When contacting
Web browser's cache helps the website load faster as it contains for example, the image files from the previous visits. However, in some cases you need to clear
We recommend to use the following browsers for the best browsing experience of your website. Firefox 57, Safari 10.1, Opera 44, Chrome 57, Microsoft Edge 16
Portfoliobox provides HTTPS for all Portfoliobox sites. HTTPS is secure communication over Internet. It uses Transport Layer Security (TLS) or Secure Sockets
In some cases you might want to lock some of your pages with a password. For example, when some of them are under construction or they are private client
In some cases, you might want to lock your website. For example, when your website is under construction or it should be available to selected people only.
Cookie message is a message that appears on your website to inform visitors that cookies are used to enhance their experience while browsing your website.
All payment methods available in Portfoliobox 4: Bank Card, PayPal, WeChatPay, AliPay, Bancontact, EPS, GiroPay, Klarna.
You can set a password to your Protected Pages and share them with your clients. Password Protected Pages don't come up in Google Search results.
You are not limited to use the product page to sell your items online, as any section can contain an "Add to cart" button. This gives you an option to create
If recent changes to your site aren't displaying in Google search results, it's likely because Google hasn't re-crawled and re-indexed your site yet. You can
When adding a new link to your website, you have to select the link type. Portfoliobox offers many link types such as Scroll to Top, Scroll to Section, PDF
A Social Media element can be added with the Add Element Below option (it is located under Links). Once the Social Media element is added, you can follow the
Adding a link to your content allows pointing to another location — both inside your website and outside. A button can be added to a page using the Add Elemen
Adding a link to your content allows pointing to another location — both inside your website and outside. It's possible to upload an image and make it work as
Adding a link to your content allows pointing to another location — both inside your website and outside. A Text Editor link can be added using the link icon
All templates have the same default margins when a page or a section is created. Pages with multiple sections looks neat since elements are properly aligned.
The higher quality your images have, the heavier the files would be. When you have lots of big and heavy image files on your website, it would affect your pages
All images on Portfoliobox are right click protected by default, but this does not guarantee that people cannot copy your images. There is simply no way of
To enable the right click and allow your visitors to save your images, go to Settings. Under General, in the Website section, check the box Enable Right Click.
Your image limit is the number of images you can upload on your site. Images included in the image quota are: Gallery images.Block images in the text editor
All images that are longer than 1920 pixels in width or height will be resized to 1920 pixels.
When you connect your own domain to your Portfoliobox website, you might run into any of the issues listed below: The domain redirects to a 404 Portfoliobox
When connecting a domain name to a site, its DNS (Domain Name System) settings are changed and can take between 24 and 48 hours to start working
If you purchased a domain name from a third-party provider (GoDaddy, Namecheap, 1&1, etc.) and want to keep it registered there, you can connect it to your Port
If you would like to create an email address, such as firstname.lastname@example.org, you need to get in touch with an email hosting service such as: Zohoor, Google
If you wish to transfer your domain from Portfoliobox to another host, you need to contact us 45 days before your account expires. Otherwise the domain name