Connect your domain name to Portfoliobox

If you purchased a domain name from a third-party provider (GoDaddy, Namecheap, 1&1, etc.) and want to keep it registered there, you can connect it to your Portfoliobox site. You can only connect one domain, and only Pro accounts can use a custom domain.

Before you configure your domain name

Before you configure your domain name, you will need to submit your domain name via the admin panel:

1. Click on the message at the bottom of your screen "Click here to set up your domain name".
2. Under Set Up Your Domain Name, check the "I want to use a domain I already own" box.
3. Enter your domain name under Your Existing Domain, then click Submit.

Note! If you previously ordered a domain name and wish to submit a new one, please contact our support team at support@portfoliobox.net.

Configure your domain name

1. Log into your domain provider account

Log into your account and find where you manage your DNS settings. Depending on your provider, this may be called Zone File Settings, Manage Domains, Advanced DNS, DNS editor, DNS Manager, or something similar. Here, you'll create 2 records to connect your domain and Portfoliobox site.

If you are not familiar with the process of domain configuration, we recommend you provide your domain provider with steps 2 to 4.

NB!

• The nameservers should be the default nameservers of your provider.
• Don't delete nor edit MX records during this process. MX records connect your email address. Deleting them will interfere with your email service.

2. Create an A-record

The A-record creates a redirection from "yourdomain.com" to "www.yourdomain.com".

Go to the DNS settings and add a new DNS record: 

• Choose the type of record: A-record
• In the field "Name" or "Host", type: @
• In the field "TTL", type: 10800
• In the field "Value", type: 107.20.241.149

NB!
If your provider doesn't accept @ as a Host Name, we recommend leaving the Host/Host Name field blank or entering your domain name without the "www" in front.

3. Delete all other A-records

If other A-records are configured for the "Name" @, you must delete them, as they will interfere with the configuration.

4. Create a CNAME record

The CNAME record (Canonical Name record) connects www.yourdomain.com to your Portfoliobox site. It matches up the subdomain www to home.portfolioboxdns.com.

Go to the DNS settings and add a new DNS record: 

• Choose the type of record: CNAME-record
• In the field Name or Host, type: www
• In the field TTL, type: 10800
• In the field Value, type: home.portfolioboxdns.com

NB!
Some providers require adding a dot (.) at the end of the value: "home.portfolioboxdns.com.".

5. Wait for the settings to propagate.

It may take up to 48h before your domain name configuration has propagated. When the settings have propagated, your site will be reached if you type www.yourdomain.com or domain.com in a browser.

If you have an issue configuring your domain name or if it's still not working in a couple of days, please contact our support team, who will gladly assist you. You can also check the troubleshooting page.

SSL Certificate

The SSL Certificate ensures a secure connection between the web server and the web browser. When a certificate is successfully installed on a server, the application protocol (HTTP) will change to HTTPs, where the "s" stands for "secure".

Shortly after configuring your domain name, an SSL certificate will automatically be generated for your domain. The whole process of DNS propagation and SSL certificate generation can take up to 60 hours. You will receive an email notification when your SSL certificate is ready.