Tips: Professional Communication — Setting Up Custom Email on Portfoliobox

One way to enhance your professional image and ensure reliable communication is by using a custom email address. Portfoliobox makes it easy to set up and manage a custom email address, helping you to present a polished and cohesive brand identity. Here's why having a custom email is beneficial and how you can set it up for your business on Portfoliobox.

The Benefits of Having a Custom Email Address

Enhanced Professionalism

A custom email address (e.g., yourname@yourdomain.com) looks more professional than a generic one (e.g., yourname@gmail.com). It shows clients and partners that you are serious about your business.

Brand Consistency

Using your domain name in your email address reinforces your brand identity every time you send an email. It helps in building brand recognition and trust.

Increased Credibility

Clients are more likely to trust communications from a professional-looking email address. It adds an extra layer of legitimacy to your business.

Better Management

Custom email addresses allow for better organisation and management of your communications. You can create specific aliases for different purposes (e.g., support@yourdomain.com, sales@yourdomain.com).

Improved Deliverability

Emails from custom domains are less likely to be marked as spam than those from generic email addresses, ensuring your messages reach the intended recipients.

Setting Up Custom Email on Portfoliobox

Setting up a custom email on Portfoliobox is a straightforward process. A custom email is included in your Personal or Professional subscription. Follow these steps to get started:

1. Log into your dashboard.
2. Click on the envelope icon associated with your website.
3. Fill in your name.
4. Fill in the email you wish to create.
5. Click Create new email address to confirm.

Completing your domain configuration

When your email has been created, your domain needs to be configured. 

If Portfoliobox owns your domain name
We will handle all the DNS configurations for you, and you’ll be notified by email when your email is ready.

If you own a custom domain
You'll receive detailed instructions via email on setting up the necessary DNS records to make sure your email runs smoothly. 

Access and manage your email address

To access your emails, you can use the webmail interface provided by Portfoliobox or configure an email client (such as Outlook, Gmail, or Apple Mail) to manage them. Portfoliobox provides the necessary settings (IMAP, SMTP) to help you set this up.

To access the webmail interface:

1. Go to your Portfoliobox dashboard
2. Click the envelope icon. 
3. You will be redirected to your webmail inbox in a new tab.

Read more about configuring an email client.

Using Your Custom Email Effectively

Consistent Signatures

Create a professional email signature that includes your name, position, contact information, and any relevant links (e.g., your website or social media profiles).

Professional Tone

Always maintain a professional tone in your emails, whether communicating with clients, partners, or colleagues.

Timely Responses

Respond to emails promptly to show reliability and dedication to your business.

Organise Your Inbox

Use folders, labels, and filters to organise your inbox and ensure important emails are easily accessible.

Setting up a custom email address on Portfoliobox is a simple yet powerful way to enhance your professional image and improve communication with your clients and partners. By following the steps outlined above, you can establish a more credible and organised email system that reinforces your brand identity. Start leveraging the benefits of custom email addresses today and take your business communication to the next level.