What is your refund policy?
If you are not happy with our service, Portfoliobox offers 14 days money back guarantee.
Can I cancel my subscription at any time?
Absolutely! You can contact our support team if you would like to cancel your subscription.
What forms of payment do you accept?
We accept credit cards (Visa, Master & Maestro) and PayPal for the yearly subscription. For monthly subscription, we only accept credit cards.
Can I change my custom domain name in the middle of my subscription?
Yes, if you would like to change your custom domain name, please contact our support team. Changing a custom domain name has a one time fee of USD 19.
Does the Pro account come with a domain name?
Yes, you can get a free custom domain name through us. You can also use your own domain name.
I have a Pro account, can I upload more than 1000 images?
Our Pro account has an image upload limit of 1000 but you can increase the limit to 2000 with a yearly fee of USD 12.
Can I create an online store using Portfoliobox?
Yes, you can easily set up your online store using Portfoliobox and the good thing is - we do not charge any commission fee!
How can I contact your support team?
Our support team can be reached via Email and live chat. The Email address is support(at)Portfoliobox.net
Can I change my subscription plan? (Portfoliobox 3)
Of course! You can switch your subscription plan from yearly to monthly or vice versa.
