When our system fails to charge your account on the renewal date, a notification will be sent to your email immediately (Please check the spam/inbox folder).
Portfoliobox 3 Category: Account and Billing -> Troubleshooting payment issues Created on: February 26, 2021
Payment failure can cause the downtime of your site, here are some tips on what you should check to avoid billing failure: The credit card connected to your
Portfoliobox 3 Category: Account and Billing -> Troubleshooting payment issues Created on: February 26, 2021
This guide will show you how to change the email address linked to your Portfoliobox account. You can change your admin email address under Settings.
Portfoliobox 3 Category: Account and Billing -> Login & password Created on: February 26, 2021
Reset your password You can reset your own password immediately using the Reset Password link. To reset your password, you can click on Forgot Your Password
Portfoliobox 3 Category: Account and Billing -> Login & password Created on: February 26, 2021
If you are having trouble logging into your account, it could be one of the reasons below: Invalid Email Format: this error message shows when you try to input
Portfoliobox 3 Category: Account and Billing -> Login & password Created on: February 25, 2021
You can change your admin password underSettings. Click on the Cogwheel Icon. Click on Settings. Under the tab General in the section Admin Password
Portfoliobox 3 Category: Account and Billing -> Login & password Created on: February 25, 2021
Portfoliobox offers 14 days money back guarantee if you are not happy with your purchase. If you would like to request a refund, you can contact our support
Portfoliobox 3 Category: Account and Billing -> Billing - Portfoliobox 3 Created on: February 25, 2021
Portfoliobox Pro subscription comes with 1000 image upload limit. When the number of images in your account approaches 1000, you will receive a notification in
Portfoliobox 3 Category: Account and Billing -> Billing - Portfoliobox 3 Created on: February 25, 2021
In Portfoliobox subscriptions cannot be put on hold. If your subscription fee is not paid in time, your account will be temporarily deactivated and site taken
Portfoliobox 3 Category: Account and Billing -> Billing - Portfoliobox 3 Created on: February 25, 2021
All Portfoliobox subscriptions can be cancelled at any time. There are three options to cancel your subscription. Any of these options would terminate your sub
Portfoliobox 3 Category: Account and Billing -> Billing - Portfoliobox 3 Created on: February 24, 2021
If you own a business and your company is registered in one of the European Union countries then you have a valid VAT number which you can add to your receipts
Portfoliobox 3 Category: Account and Billing -> Billing - Portfoliobox 3 Created on: February 24, 2021
If you would like to amend the address showing on your future receipts, you can do so under Settings > Billings > Account > Address.
Portfoliobox 3 Category: Account and Billing -> Billing - Portfoliobox 3 Created on: February 24, 2021
You can find the information about the transactions of your account and the receipts by going to Settings > Billing > Transactions. Here you can see a list of
Portfoliobox 3 Category: Account and Billing -> Billing - Portfoliobox 3 Created on: February 24, 2021
Changing the subscription/billing plan of your account will require you to contact our support team at support@portfoliobox.net. You may change your plan from
Portfoliobox 3 Category: Account and Billing -> Billing - Portfoliobox 3 Created on: February 24, 2021
Update your credit card detail Keeping your billing credit card detail up-to-date ensures your account stays active. If you update your credit card before your
Portfoliobox 3 Category: Account and Billing -> Billing - Portfoliobox 3 Created on: February 24, 2021
The Billing Section lets you check the necessary information regarding your account such as: Your subscriptionYour payment method Your VAT settings Your address
Portfoliobox 3 Category: Account and Billing -> Billing - Portfoliobox 3 Created on: February 24, 2021
There are two plans you can choose from when you are subscribing to Pro: monthly or yearly subscription. Portfoliobox accepts different forms of payment, depend
Portfoliobox 3 Category: Account and Billing -> Billing - Portfoliobox 3 Created on: February 24, 2021
The terms and conditions of your subscription can be found underSettings > General > Terms of Service in your admin panel. The same information can also be
Portfoliobox 3 Category: Account and Billing -> Account - Portfoliobox 3 Created on: February 24, 2021
It is not possible to create several websites with one account. If you wish to create a second website, you need to create a second account at www.portfoliobox.
Portfoliobox 3 Category: Account and Billing -> Account - Portfoliobox 3 Created on: February 24, 2021
Deletion of your account will block any live or admin access to your website. It also automatically stops any paid subscriptions related to this account.
Portfoliobox 3 Category: Account and Billing -> Account - Portfoliobox 3 Created on: February 24, 2021
Admin panel in Portfoliobox is available in 16 different languages. To change the language of your admin panel, you can click on the Cogwheel icon in the top
Portfoliobox 3 Category: Account and Billing -> Account - Portfoliobox 3 Created on: February 24, 2021
As an account owner, you may spend lots of time on the design and structure of your site, but don't forget to check the admin settings as well. In the admin
Portfoliobox 3 Category: Account and Billing -> Account - Portfoliobox 3 Created on: February 24, 2021
You can set a password to your Protected Pages and share them with your clients. Password Protected Pages don't come up in Google Search results.
May 11, 2022 | Pages & Content Pages and templates
You are not limited to use the product page to sell your items online, as any section can contain an "Add to cart" button. This gives you an option to create
April 29, 2022 | Pages & Content Content and Elements
If recent changes to your site aren't displaying in Google search results, it's likely because Google hasn't re-crawled and re-indexed your site yet. You can
April 15, 2022 | SEO & Analytics Troubleshooting SEO issues
When adding a new link to your website, you have to select the link type. Portfoliobox offers many link types such as Scroll to Top, Scroll to Section, PDF
April 8, 2022 | Pages & Content Content and Elements
A Social Media element can be added with the Add Element Below option (it is located under Links). Once the Social Media element is added, you can follow the
March 31, 2022 | Pages & Content Content and Elements
Adding a link to your content allows pointing to another location — both inside your website and outside. A button can be added to a page using the Add Elemen
March 31, 2022 | Pages & Content Content and Elements
Adding a link to your content allows pointing to another location — both inside your website and outside. It's possible to upload an image and make it work as
March 31, 2022 | Pages & Content Content and Elements
Adding a link to your content allows pointing to another location — both inside your website and outside. A Text Editor link can be added using the link icon
March 31, 2022 | Pages & Content Content and Elements
All templates have the same default margins when a page or a section is created. Pages with multiple sections looks neat since elements are properly aligned.
March 9, 2022 | Design & Styles Colors, Fonts & Styles
The cover page is the first thing visitors see when they land on your website: an image, a Header, a few words. It is essential to make a good impression.
March 9, 2022 | Pages & Content Pages and templates
The higher quality your images have, the heavier the files would be. When you have lots of big and heavy image files on your website, it would affect your pages
April 1, 2021 | Images and videos Images in Portfoliobox 3
All images on Portfoliobox are right click protected by default, but this does not guarantee that people cannot copy your images. There is simply no way of
April 1, 2021 | Images and videos Images in Portfoliobox 3
To enable the right click and allow your visitors to save your images, go to Settings. Under General, in the Website section, check the box Enable Right Click.
April 1, 2021 | Images and videos Images in Portfoliobox 3
Your image limit is the number of images you can upload on your site. Images included in the image quota are: Gallery images.Block images in the text editor
April 1, 2021 | Images and videos Images in Portfoliobox 3
All images that are longer than 1920 pixels in width or height will be resized to 1920 pixels.
March 31, 2021 | Images and videos Images in Portfoliobox 3
When you connect your own domain to your Portfoliobox website, you might run into any of the issues listed below: The domain redirects to a 404 Portfoliobox
March 2, 2021 | Domain Own domain
When connecting a domain name to a site, its DNS (Domain Name System) settings are changed and can take between 24 and 48 hours to start working
March 2, 2021 | Domain Own domain
If you purchased a domain name from a third-party provider (GoDaddy, Namecheap, 1&1, etc.) and want to keep it registered there, you can connect it to your Port
March 2, 2021 | Domain Own domain
If you would like to create an email address, such as info@yourdomain.com, you need to get in touch with an email hosting service such as: Zohoor, Google
If you wish to transfer your domain from Portfoliobox to another host, you need to contact us 45 days before your account expires. Otherwise the domain name
March 2, 2021 | Domain Domain transfer
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