When our system fails to charge your account on the renewal date, a notification will be sent to your email immediately (Please check the spam/inbox folder).
Payment failure can cause the downtime of your site, here are some tips on what you should check to avoid billing failure: The credit card connected to your
This guide will show you how to change the email address linked to your Portfoliobox account. You can change your admin email address under Settings.
Reset your password You can reset your own password immediately using the Reset Password link. To reset your password, you can click on Forgot Your Password
If you are having trouble logging into your account, it could be one of the reasons below: Invalid Email Format: this error message shows when you try to input
You can change your admin password underSettings. Click on the Cogwheel Icon. Click on Settings. Under the tab General in the section Admin Password
Portfoliobox offers 14 days money back guarantee if you are not happy with your purchase. If you would like to request a refund, you can contact our support
Portfoliobox Pro subscription comes with 1000 image upload limit. When the number of images in your account approaches 1000, you will receive a notification in
In Portfoliobox subscriptions cannot be put on hold. If your subscription fee is not paid in time, your account will be temporarily deactivated and site taken
All Portfoliobox subscriptions can be cancelled at any time. There are three options to cancel your subscription. Any of these options would terminate your sub
If you own a business and your company is registered in one of the European Union countries then you have a valid VAT number which you can add to your receipts
If you would like to amend the address showing on your future receipts, you can do so under Settings > Billings > Account > Address.
You can find the information about the transactions of your account and the receipts by going to Settings > Billing > Transactions. Here you can see a list of
Changing the subscription/billing plan of your account will require you to contact our support team at email@example.com. You may change your plan from
Update your credit card detail Keeping your billing credit card detail up-to-date ensures your account stays active. If you update your credit card before your
The Billing Section lets you check the necessary information regarding your account such as: Your subscriptionYour payment method Your VAT settings Your address
There are two plans you can choose from when you are subscribing to Pro: monthly or yearly subscription. Portfoliobox accepts different forms of payment, depend
The terms and conditions of your subscription can be found underSettings > General > Terms of Service in your admin panel. The same information can also be
It is not possible to create several websites with one account. If you wish to create a second website, you need to create a second account at www.portfoliobox.
Deletion of your account will block any live or admin access to your website. It also automatically stops any paid subscriptions related to this account.
Admin panel in Portfoliobox is available in 16 different languages. To change the language of your admin panel, you can click on the Cogwheel icon in the top
As an account owner, you may spend lots of time on the design and structure of your site, but don't forget to check the admin settings as well. In the admin
Google Tag Manager is a free tag management tool developed by Google. It allows to add your own tags to your Portfoliobox site for conversion tracking.
In your online portfolio, you can add elements below existing elements. There are different types of elements, sorted in categories.
You can edit the default mobile styles, which will apply to your entire mobile site, or the style of specific elements on your site.
You can embed a Picktime button on your Portfoliobox website. This guide will show you how to add a button your website that will redirect to your booking page.
You can embed forms created with Typeforms in your Portfoliobox website. Copy the link of your form and paste it in a new element on your online portfolio.
Add Resurva to your online portfolio and easily book appointments with your customers.
Add Calendly to your online portfolio and easily book meetings with your customers. You can embed your Calendly booking page or a specific Calendly event.
See the latest releases and updates in Portfoliobox 4
By using Elfsight.com, you can add special widgets to your pages to enhance user experience and help you in interacting with your users.
If you would like to create an email address, such as firstname.lastname@example.org, you need to get in touch with an email hosting service such as
The higher quality your images have, the heavier the files would be. When you have lots of big and heavy image files on your website, it would affect your pages
All images on Portfoliobox are right click protected by default, but this does not guarantee that people cannot copy your images. There is simply no way of
To enable the right click and allow your visitors to save your images, go to Settings. Under General, in the Website section, check the box Enable Right Click.
Your image limit is the number of images you can upload on your site. Images included in the image quota are: Gallery images.Block images in the text editor
All images that are longer than 1920 pixels in width or height will be resized to 1920 pixels.
When you connect your own domain to your Portfoliobox website, you might run into any of the issues listed below: The domain redirects to a 404 Portfoliobox
When connecting a domain name to a site, its DNS (Domain Name System) settings are changed and can take between 24 and 48 hours to start working
If you purchased a domain name from a third-party provider (GoDaddy, Namecheap, 1&1, etc.) and want to keep it registered there, you can connect it to your Port
If you would like to create an email address, such as email@example.com, you need to get in touch with an email hosting service such as: Zohoor, Google
If you wish to transfer your domain from Portfoliobox to another host, you need to contact us 45 days before your account expires. Otherwise the domain name