Account and Billing
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General settings
As an account owner, you may spend lots of time on the design and structure of your site, but don't forget to check the admin settings as well. In the admin
Portfoliobox 3 | Mehr Account and Billing Account - Portfoliobox 3 | Created on: February 24, 2021
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Changing the language of your admin panel
Admin panel in Portfoliobox is available in 16 different languages. To change the language of your admin panel, you can click on the Cogwheel icon in the top
Portfoliobox 3 | Mehr Account and Billing Account - Portfoliobox 3 | Created on: February 24, 2021
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Deleting your site and its content
Deletion of your account will block any live or admin access to your website. It also automatically stops any paid subscriptions related to this account.
Portfoliobox 3 | Mehr Account and Billing Account - Portfoliobox 3 | Created on: February 24, 2021
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Create several websites with one account
It is not possible to create several websites with one account. If you wish to create a second website, you need to create a second account at www.portfoliobox.
Portfoliobox 3 | Mehr Account and Billing Account - Portfoliobox 3 | Created on: February 24, 2021
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Terms of service
The terms and conditions of your subscription can be found underSettings > General > Terms of Service in your admin panel. The same information can also be
Portfoliobox 3 | Mehr Account and Billing Account - Portfoliobox 3 | Created on: February 24, 2021
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Accepted payment methods
There are two plans you can choose from when you are subscribing to Pro: monthly or yearly subscription. Portfoliobox accepts different forms of payment, depend
Portfoliobox 3 | Mehr Account and Billing Billing - Portfoliobox 3 | Created on: February 24, 2021
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Find your billing information
The Billing Section lets you check the necessary information regarding your account such as: Your subscriptionYour payment method Your VAT settings Your address
Portfoliobox 3 | Mehr Account and Billing Billing - Portfoliobox 3 | Created on: February 24, 2021
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Update your billing information
Update your credit card detail Keeping your billing credit card detail up-to-date ensures your account stays active. If you update your credit card before your
Portfoliobox 3 | Mehr Account and Billing Billing - Portfoliobox 3 | Created on: February 24, 2021
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Change your billing plan
Changing the subscription/billing plan of your account will require you to contact our support team at support@portfoliobox.net. You may change your plan from
Portfoliobox 3 | Mehr Account and Billing Billing - Portfoliobox 3 | Created on: February 24, 2021
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Find your receipts
You can find the information about the transactions of your account and the receipts by going to Settings > Billing > Transactions. Here you can see a list of
Portfoliobox 3 | Mehr Account and Billing Billing - Portfoliobox 3 | Created on: February 24, 2021
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Amend your receipts
If you would like to amend the address showing on your future receipts, you can do so under Settings > Billings > Account > Address.
Portfoliobox 3 | Mehr Account and Billing Billing - Portfoliobox 3 | Created on: February 24, 2021
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Add a VAT number
If you own a business and your company is registered in one of the European Union countries then you have a valid VAT number which you can add to your receipts
Portfoliobox 3 | Mehr Account and Billing Billing - Portfoliobox 3 | Created on: February 24, 2021
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Cancel your subscription
All Portfoliobox subscriptions can be cancelled at any time. There are three options to cancel your subscription. Any of these options would terminate your sub
Portfoliobox 3 | Mehr Account and Billing Billing - Portfoliobox 3 | Created on: February 24, 2021
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Can I put my account on hold?
In Portfoliobox subscriptions cannot be put on hold. If your subscription fee is not paid in time, your account will be temporarily deactivated and site taken
Portfoliobox 3 | Mehr Account and Billing Billing - Portfoliobox 3 | Created on: February 25, 2021
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Purchase extra images
Portfoliobox Pro subscription comes with 1000 image upload limit. When the number of images in your account approaches 1000, you will receive a notification in
Portfoliobox 3 | Mehr Account and Billing Billing - Portfoliobox 3 | Created on: February 25, 2021
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Refund policy - Portfoliobox 3
Portfoliobox offers 14 days money back guarantee if you are not happy with your purchase. If you would like to request a refund, you can contact our support
Portfoliobox 3 | Mehr Account and Billing Billing - Portfoliobox 3 | Created on: February 25, 2021
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Change your admin password Portfoliobox 3
You can change your admin password underSettings. Click on the Cogwheel Icon. Click on Settings. Under the tab General in the section Admin Password
Portfoliobox 3 | Mehr Account and Billing Login & password | Created on: February 25, 2021
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If you can't log into my account
If you are having trouble logging into your account, it could be one of the reasons below: Invalid Email Format: this error message shows when you try to input
Portfoliobox 3 | Mehr Account and Billing Login & password | Created on: February 25, 2021
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If you forgot your admin password
Reset your password You can reset your own password immediately using the Reset Password link. To reset your password, you can click on Forgot Your Password
Portfoliobox 3 | Mehr Account and Billing Login & password | Created on: February 26, 2021
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Change your email address
This guide will show you how to change the email address linked to your Portfoliobox account. You can change your admin email address under Settings.
Portfoliobox 3 | Mehr Account and Billing Login & password | Created on: February 26, 2021
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Payment failure
Payment failure can cause the downtime of your site, here are some tips on what you should check to avoid billing failure: The credit card connected to your
Portfoliobox 3 | Mehr Account and Billing Troubleshooting payment issues | Created on: February 26, 2021
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My site is past due
When our system fails to charge your account on the renewal date, a notification will be sent to your email immediately (Please check the spam/inbox folder).
Portfoliobox 3 | Mehr Account and Billing Troubleshooting payment issues | Created on: February 26, 2021
Create your first website
Sign up to Portfoliobox
Create your first page
Summary of page types
Understand Pages, Sections, & Elements
Add content to your website
Add a section to a page
Add an element within a section
Integrations & third-party elements
Add Image and Video content
Duplicate your content
Organise your content
Set a Startpage for your site
Unpublish / publish a page
Change the URL of a page
Understand menu and navigation
Create a link page
Style your content
Margins, padding & position
Edit the mobile version of your site
Ready-made styles
Understand Styles
Publish your site
Preview your site before publishing it
Share your site
Choose a domain name
Connect a custom domain
Account & Subscription
Migration to Portfoliobox 4
Choose the right plan
Upgrade your site
Your subscription
Search Engine Optimisation
What is SEO?
Google Search Console
Improve your site visibility
Add Alt-text to your images
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Create a page with Portfoliobox
After signing up, the first thing you want to do is to create your first page. Setting up your first page is not difficult at all, depending on your content
Portfoliobox 3 | Getting Started with Portfoliobox 3 Sign up and Log in - Portfoliobox 3 | Created on: January 30, 2021
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Creating a blog
A blog is an online journal that you can share your updates and ideas with your website visitors. It's a good idea to have a blog on your website - it is good
Portfoliobox 3 | Pages & Content - Portfoliobox 3 Blog pages | Created on: February 22, 2021
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Create a blog post
A blog post is an individual entry of your online journal on your Portfoliobox website. In a blog post, you can add different types of content block, upload
Portfoliobox 3 | Pages & Content - Portfoliobox 3 Blog pages | Created on: February 22, 2021
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Save a post as a draft
Making a draft or setting your post as unpublished is a great feature where you can set your post to not be visible in public while you are still working on it.
Portfoliobox 3 | Pages & Content - Portfoliobox 3 Blog pages | Created on: February 22, 2021
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Change the order of the posts
The order or placement of your post is determined by the date set of your post. The most recent post will be placed at the top followed by the older posts.
Portfoliobox 3 | Pages & Content - Portfoliobox 3 Blog pages | Created on: February 22, 2021
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Edit a blog post
To edit a blog post on your blog, simply follow the steps below: Select the blog page you wish to edit by going to Your Content > Pages. Afterwards, select the
Portfoliobox 3 | Pages & Content - Portfoliobox 3 Blog pages | Created on: February 22, 2021
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Add tags to a blog post
Tag is used to label or give an identification to your post. It gives your visitors an idea of what your post is about. Another benefit of using a tag is to
Portfoliobox 3 | Pages & Content - Portfoliobox 3 Blog pages | Created on: February 22, 2021
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Disable comments of a blog post
Comments can help you get feedback from your visitors about your blog posts and improve visitor engagement. This feature is enabled automatically after creating
Portfoliobox 3 | Pages & Content - Portfoliobox 3 Blog pages | Created on: February 22, 2021
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View all blog comments
To check all your blog post comments, simply go to the Cog Wheel Icon > Messages > Blog Tab > Comments. The information is placed in the following order:
Portfoliobox 3 | Pages & Content - Portfoliobox 3 Blog pages | Created on: February 22, 2021
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Blog Teaser
Blog Teaser showcases some of the blog posts that can be seen on your blog. Once a visitor of your site clicks the blog post on this section, it will redirect
Portfoliobox 3 | Pages & Content - Portfoliobox 3 Blog pages | Created on: February 22, 2021
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