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Event Services vs. Appointment Services

Event Services and Appointment Services are distinct concepts with different meanings and uses. Learn how to differentiate between the two.

Event Services

Event Services involves booking a fixed event, such as a concert, an exhibition, or a class, where the date and time are predetermined. It's a reservation for a specific, unchangeable activity or occurrence.

Adding Event Services is done in two steps. First, create the Event Service. Then, add a link to that event on your website. 

Appointment Services

With Appointment Services, your customers can easily view your calendar and select a suitable time for a personalised appointment.

Appointment Services are done in three steps. First, you create a scheduling service. Then, you add personnel to the service (information, schedule, photo, etc.). Finally, you add links to the scheduling service on your website. 

Important Notes About Bookings & Appointments

  • Payments for bookings and events are handled via your e-shop. You need to set up a store to be able to set up events and bookings on your website.
  • Refunds and cancellations are handled outside of the Portfoliobox platform. To issue refunds to customers who made bookings on your website, you must use the payment method you selected for your store (Paypal, or Stripe).

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