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Portfoliobox 4 |  Learn Domain and Email Connect third-party domains

Connect a custom domain

If you purchased a domain name from a third-party provider, you can connect it to your Portfoliobox site. All you need to do is follow the guide below and change a couple of settings in your domain provider's account. Your domain name will remain registered at your current provider but will be connected to your Portfoliobox site. You can only connect one domain and only Pro users can use a custom domain. 

If you don't have a custom domain, you can register a new one through Portfoliobox.

Step 1 - Submit your domain name

To connect your domain, you first need to submit your domain name in your Portfoliobox admin panel:

  1. In your admin panel, click on Publish.
  2. Choose Use the domain I already own.
  3. Submit your domain name and click Use my domain
  4. Confirm.

Step 2 - Configure your domain name

a. Log into your domain provider account

Log into your account and find where you manage your DNS settings. Depending on your provider, this may be called Zone File Settings, Manage Domains, Advanced DNS, DNS editor, DNS Manager, or something similar. Here, you'll create 2 records so your domain and your Portfoliobox site are connected.

If you are not familiar with the process of domain configuration, we recommend you to provide your domain provider with the steps b to d.


  • The nameservers should be the default nameservers of your provider.
  • Don't delete nor edit MX records during this process. MX records connect your email address. Deleting them will interfere with your email service.

b. Create an A-record

The A-record creates a redirection from yourdomain.com to www.yourdomain.com.

A record @ 10800


Go to the DNS settings and add a new DNS record: 

  1. Choose the type of record: A-record
  2. In the field Name or Host, type: @
  3. In the field TTL, type: 10800
  4. In the field Value, type:

NB! If your provider doesn't accept @ as a Host Name, we recommend leaving the Host/Host Name field blank or entering your domain name without the "www" in front.

c. Create a CNAME record

A CNAME record connects "www.yourdomain.com" to your Portfoliobox site.

CNAME record www 10800 home.portfolioboxdns.com

Go to the DNS settings and add a new DNS record: 

  1. Choose the type of record: CNAME-record
  2. In the field Name or Host, type: www
  3. In the field TTL, type: 10800
  4. In the field Value, type: home.portfolioboxdns.com

For some providers, you will need to add a dot "." at the end of the value.

d. Wait for the settings to propagate.

It may take up to 48h before your domain name configuration has propagated. When the settings have propagated, no matter you type www.yourdomain.com or domain.com in a browser, your site will be reached.

If you have an issue configuring your domain name or if it's still not working in a couple of days, please contact our support team who will gladly assist you.

Step 3 - Confirm the configuration

  1. In your Portfoliobox admin panel, click on See Live.
  2. Confirm the configuration.

Congratulations, your site is now published! 

SSL Certificate

The SSL Certificate ensure a secure connection between the web server and the web browser. When a certificate is successfully installed on a server, the application protocol (HTTP) will change to HTTPs, where the "s" stands for "secure".

Shortly after you have configured your domain name, a SSL certificate will automatically be generated for your domain. The whole process of DNS propagation and SSL certificate generation can take up to 60 hours. You will receive an email notification when your SSL certificate is ready.

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